Terms of Service

Family Bazi (familybazi.com, “we”) provides BaZi (Four Pillars) charts and written readings produced by software and AI. Free charts need no account; paid reports require logging in with your email.

All content is for entertainment, cultural education and self-reflection only. Nothing is predicted or guaranteed, and nothing here replaces medical, legal, financial or psychological advice. Please don't make important decisions based on a report alone.

Conclusions are computed by software from traditional BaZi rules and then written up by AI. No human practitioner is involved.

You log in with a one-time code sent to your email, so please keep your email account secure. Each account can store up to 8 family members.

When you enter a family member's birth details, you should have their permission. For minors, you should be their parent or guardian.

You must be 18 or older to buy a paid report.

Prices are shown in US dollars. The price shown on the pricing and checkout pages applies. Your bank or card issuer may charge currency conversion fees.

Orders are processed by our online reseller and Merchant of Record, Waffo.com Limited, which handles payment, receipts and applicable sales taxes. We never see or store your card number.

Reports are one-time purchases, not subscriptions. Nothing renews automatically.

Your report starts generating as soon as payment succeeds and is usually ready in 1–2 minutes. You can read it online, download a PDF, and create a share link for family.

Each report is available in Simplified Chinese, Traditional Chinese and English. A language version is generated the first time you switch to it.

When you order, we save a snapshot of the selected family members' details. Editing someone's details later does not change reports you already bought.

Once written, a report does not change and stays available in your account. If we ever shut down, we will email you at least 30 days in advance so you can download your PDFs.

See our Refund Policy.

Reports are for personal use by you and your family. Please don't scrape the site, resell reports, or use the site for anything unlawful.

You create and turn off share links yourself. Anyone with a link can view that report, so share it with care.

If you break these terms (for example by scraping the site, reselling reports, using someone else's email, filing fraudulent chargebacks, or using the site for anything unlawful), we may, depending on how serious it is: warn you by email, disable share links for the reports concerned, suspend your account or some features, or terminate your account and delete the related data.

For minor issues we will usually warn you by email first and give you a chance to fix them. For serious or unlawful conduct, we may suspend or terminate your account without prior warning.

If your account is terminated for a violation, reports you bought are not refunded, and you are responsible for any loss you cause to us or others, except where the law provides otherwise.

If you think we made a mistake, email support@familybazi.com to appeal. We will respond within 5 business days.

You can stop using the site at any time, or ask us to delete your account (see our Privacy Policy). Deleting your account removes your reports and share links, so download any PDFs you want to keep first.

The website, software and report design belong to us. You and your family may freely read, save, print and privately share the reports you buy.

To the extent permitted by law, we are not responsible for decisions you make based on a report or their consequences, and our total liability to you is limited to the amount you paid for the report concerned.

We do our best to keep the service running, but we can't promise it will never be interrupted.

We may update these terms. The date at the top of this page shows the latest version, and we will email you about significant changes. Continuing to use the site after an update means you accept the new terms.

Questions? Email support@familybazi.com. We usually reply within 2 business days.